If your stored items at Yellowhead Storage are damaged or stolen, it is important to take immediate action. Contact our management or staff as soon as possible to report the incident. We will guide you through their specific procedures and assist you. Document the damage or theft by taking photographs or videos as evidence, as this may be helpful for insurance claims or investigations. Review your insurance coverage to determine if your policy covers damages or theft within a storage facility. If you have insurance, contact your insurance provider to initiate a claim and follow their instructions. Cooperate with any investigations conducted by the storage facility or law enforcement authorities, providing any relevant information or evidence you have. Understand the liability policies of Yellowhead Storage or the specific storage facility you are using, as we typically have limited liability for such incidents.
How to keep your stored items at a storage unit safe
- Don’t Advertise Valuables: When transporting items to and from the storage unit, avoid displaying valuable or desirable items to minimize the risk of attracting unwanted attention. Keep a low profile during the process.
- Properly Pack and Label: Use sturdy boxes, bubble wrap, and packing materials to protect fragile items and prevent damage during transit and storage—clearly, label boxes to identify their contents and handle them carefully.
- Create an Inventory: Keep an inventory of your stored items, including photographs and descriptions. This documentation can be useful for insurance purposes and helps track your belongings.
- Don’t Store Hazardous Materials: Follow the storage facility’s guidelines and regulations regarding prohibited items. Avoid storing hazardous materials, flammable substances, or perishable items that could pose a safety risk.
- Consider Insurance Coverage: Explore insurance options for your stored items. Check with your insurance provider to see if your homeowner’s or renter’s insurance covers items in storage, or consider purchasing additional storage insurance for added protection.
